Privacy Policy
Last Updated: March 15, 2025
At Superhyperonexcel, we understand that planning corporate events means trusting us with sensitive business information. This privacy policy explains how we collect, use, and protect your data throughout our partnership. We believe transparency builds stronger relationships.
Information We Collect
When you work with us on corporate event planning, we collect information necessary to create memorable experiences for your organization.
Business Contact Information
- Company names and business addresses
- Professional email addresses and phone numbers
- Job titles and department information
- Billing and invoicing details
Event Planning Details
- Event preferences and requirements
- Budget parameters and financial constraints
- Attendee numbers and demographic information
- Venue preferences and accessibility needs
- Dietary restrictions and special accommodations
How We Use Your Information
Your information helps us deliver exceptional corporate events tailored to your organization's needs and culture.
- Planning and executing corporate events that meet your specifications
- Coordinating with vendors and venues on your behalf
- Managing event logistics and timeline coordination
- Processing payments and maintaining financial records
- Communicating updates and gathering feedback
- Improving our services based on your event outcomes
Information Sharing
We share your information only when necessary to deliver successful corporate events. Here's exactly who we work with and why.
Trusted Event Partners
We share relevant details with carefully selected vendors including caterers, venues, entertainment providers, and technical support teams. Each partner signs confidentiality agreements before receiving any client information.
Legal Requirements
We may disclose information when required by Taiwan law, court orders, or government regulations. We'll notify you about such requests unless legally prohibited from doing so.
Your Rights and Choices
You maintain control over your information throughout our business relationship.
Access Your Information
Request copies of all information we maintain about your organization and events.
Update Details
Correct or update any business information, contact details, or event preferences.
Delete Information
Request deletion of your data after event completion and final billing.
Restrict Processing
Limit how we use your information during active event planning projects.
Data Security
We protect your business information using multiple security layers appropriate for corporate event planning.
- Encrypted storage systems for all client files and communications
- Secure payment processing through certified financial institutions
- Limited access protocols - only team members working on your events can view relevant information
- Regular security audits and system updates
- Confidentiality agreements with all staff and contractors
Data Retention
We keep your information for specific periods based on business needs and legal requirements in Taiwan.
Active Projects
During event planning and execution, we maintain all relevant information for immediate access and coordination.
Post-Event Period
After event completion, we retain basic contact information and event summaries for two years to support potential future collaborations and reference needs.
Financial Records
Billing and payment information is kept for five years as required by Taiwan business regulations.
International Data Transfers
Occasionally, we may work with international vendors or venues for specific corporate events. When this happens, we ensure appropriate safeguards protect your information during any cross-border transfers.
All international partners must demonstrate adequate data protection measures equivalent to Taiwan standards before we share any client information.
Changes to This Policy
We update this privacy policy when our practices change or legal requirements evolve. We'll notify existing clients about significant changes via email at least 30 days before implementation.
Minor clarifications or updates that don't affect how we handle your information will be posted here with an updated date.
Questions About Your Privacy
We're here to address any concerns about how we handle your business information.
Email: [email protected]
Phone: +886 8981 1005
Address: 220, Taiwan, New Taipei City, Banqiao District, Chongqing Rd, 20號2樓